Privacy Policy

Effective Date: 26 March 2026

Dekan.my respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect your name, email address, account details, uploaded files, order history, payment-related records, and service usage information.

2. How We Use Your Information

We use your information to provide services, process payments, manage accounts, improve platform performance, communicate with you, and maintain service security.

3. Uploaded Documents

Uploaded documents are used solely for service delivery and related support functions. We do not claim ownership of your uploaded files.

4. Data Retention

We may retain account and transaction records as necessary for business, legal, and support purposes. Uploaded files may be automatically removed after a limited period.

5. Sharing of Information

We may share limited data with payment providers, infrastructure providers, or integrated service partners only as necessary to provide our services.

6. Security

We implement reasonable technical and organizational safeguards to protect your data. However, no online transmission or storage system can be guaranteed to be fully secure.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data.

8. Policy Updates

We may update this Privacy Policy from time to time. Continued use of the platform after updates means you accept the revised policy.

9. Contact

If you have privacy-related questions, contact us on WhatsApp: +60166503966