Privacy Policy

Effective date: 2 August 2026

This Privacy Policy explains how KUMI TAK KACHIP HUB ("DekanAI", "we", "us", or "our") collects, uses, shares, and protects information when you use the DekanAI mobile application and Dekan.my services.

1. Information We Collect

• Account information, including your name, email address, phone number, and authentication identifiers.
• Documents, text, prompts, generated content, and other files you choose to submit for AI tools, plagiarism analysis, humanization, or Turnitin checking.
• Order, package, payment status, transaction reference, and Student Lounge fulfillment records. Payment card and banking credentials are handled by our payment providers and are not stored by DekanAI.
• Device and app information, including device type, operating system, app version, push-notification token, diagnostic events, and service activity.
• Support messages, preferences, reactions, and other information you provide directly.

2. How We Use Information

We use information to create and secure accounts, provide requested services, process and confirm transactions, deliver reports and digital products, send service and marketing notifications where permitted, provide support, prevent fraud and abuse, diagnose errors, and improve DekanAI.

3. Uploaded Documents and AI Processing

Files and text you submit are processed only to provide the feature you request. Depending on the feature, content may be securely transmitted to infrastructure and service providers that perform AI detection, plagiarism analysis, text transformation, document processing, or report generation. We do not claim ownership of your content and do not sell uploaded documents.

4. Authentication and Notifications

DekanAI may use Firebase services for Google authentication, app configuration, diagnostics, and push notifications. Apple Sign in may be used on supported Apple devices. Push tokens identify an app installation for notification delivery and can be disabled in your device settings.

5. How We Share Information

We share only the information reasonably necessary with hosting, AI-processing, plagiarism-checking, analytics, authentication, notification, email, payment, and fulfillment providers. We may also disclose information when required by law, to protect users or the service, or as part of a lawful business transfer. We do not sell personal data.

6. Data Retention and Deletion

We retain account, transaction, and service records for as long as needed to provide services, meet legal or accounting obligations, resolve disputes, and maintain security. Uploaded and generated files may be deleted automatically after the applicable service-retention period. You may request account or personal-data deletion using the contact details below.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet transmission or storage system can be guaranteed completely secure.

8. Your Choices and Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data. You can control notification permissions in your device settings and can sign out of the app at any time.

9. Children's Privacy

DekanAI is not directed to children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has provided personal data, contact us so we can review and delete it where required.

10. Changes to This Policy

We may update this Privacy Policy as our services or legal obligations change. The effective date at the top identifies the latest revision.