Effective Date: 26 March 2026
Dekan.my is committed to protecting personal data and uploaded materials through responsible handling, limited access, and reasonable security controls.
This policy outlines our approach to protecting personal and service-related data processed through our platform.
This policy applies to all personal data, account information, uploaded documents, reports, and related system records handled by Dekan.my.
Access to sensitive information is restricted to authorized personnel only and is limited to what is necessary for support, security, or service operations.
We aim to collect and retain only the information necessary for account management, service delivery, payment processing, and legal compliance.
Uploaded files may be automatically deleted after a defined retention period. This helps reduce exposure and supports our privacy commitments.
We use reasonable administrative, technical, and organizational measures to safeguard data against unauthorized access, loss, misuse, or disclosure.
Where third-party providers are used, data is shared only as necessary to complete the requested service or transaction.
In the event of a data security issue, we will investigate, mitigate risks, and take appropriate corrective action based on the nature of the incident.
For data protection enquiries, contact us on WhatsApp: +60166503966